Which SOM chapter is responsible for Hotel Services Management?

• A. Food Service Management
• B. Hotel Services Management
• C. Bulk Fuel
• D. Postal Management

Answer: (B)

In the SOM structure, chapters are organized around the service areas they govern, and each chapter is named to reflect that domain. The chapter titled Hotel Services Management is the one that covers all hotel services, including lodging facilities, mess operations, and morale and welfare-related services. Since the question asks which chapter handles hotel services, the chapter whose name directly matches that area is the correct fit.

The other options correspond to different service domains: Food Service Management oversees food operations; Bulk Fuel handles fuel storage and management; Postal Management deals with mail operations. Understanding that chapter names align with the specific service area makes it clear why the Hotel Services Management chapter is responsible for hotel services.