If MILSTRIP requisitions submitted to CLO are not acknowledged within 24 hours, what should you do?

• A. Re-submit requisitions
• B. Do nothing
• C. Escalate to higher authority
• D. Follow-up with CLO to ensure receipt of requisitions

Answer: (D)

When a MILSTRIP requisition is sent to the CLO, you expect an acknowledgment within a defined time frame. If no acknowledgment arrives within 24 hours, the next step is to actively follow up with the CLO to confirm receipt and ensure the requisition is in the processing queue. This proactive check is essential to prevent requests from being lost, to verify the transmission didn’t fail, and to avoid duplicating orders.

Following up helps you quickly resolve any transmission or entry issues, keeps the requisition on schedule, and preserves accountability. Re-submitting can create duplicates and extra work for both you and the CLO, doing nothing can let the request slip further behind, and escalating is typically reserved for a documented, ongoing delay after follow-up, not the immediate action. When you follow up, include the requisition number, date/time sent, and the method used to transmit so the CLO can locate and confirm receipt efficiently.