Chapter 17 of the SOM covers which area?

• A. Disbursing management
• B. Morale, Welfare, and Recreation Management
• C. Retail operations division management
• D. Supply Quality Assurance

Answer: (C)

Chapter 17 of the SOM focuses on Retail operations division management. The SOM is organized by functional areas, and this chapter title signals that it covers the duties, procedures, and controls involved in managing the retail or resale side of operations—things like store management, inventory, pricing, sales reporting, and related processes in customer-facing environments. The other topics listed—disbursing management, Morale, Welfare, and Recreation management, and Supply Quality Assurance—are handled in different chapters that address money handling, welfare programs, and QA for supply items, respectively. So the best answer is the one that aligns with managing the retail operations division.